Following on from my visit today, I would like to take the time to say thank you to all the staff at Willow House. From the moment I entered the home, till the moment I left, everyone was welcoming, caring and friendly. Residents looked genuinely happy and it was very obvious they felt safe and comfortable. The staff interacted with their residents in a very respectful, dignified and heartfelt manner, which made my visit a little more emotional than what I expected. The homely environment and atmosphere makes this place a true home way from home. A thank you to the manager who was also very approachable and friendly, leading from the front with a passionate attitude and a kind, caring heart. Well done to the team. I wish all care homes in the country were as outstanding in their care delivery.

Kind Caring and Outstanding. Loving to the residents, all of the residents needs are met individually, centered very much around individual personalities. The staff go above and beyond for each resident. The manager is dedicated, and cares about each resident. The residents are genuinely loved. I cannot recommend the home enough. All of the home has specific activities that match each residents personality. And they even have a house bunny to keep them company.Visitors are always made welcome, and cups of tea always available.

Excellent care for my mum who had dementia and was only there for about 7 months staff were so kind and helpful couldn't of wished for such an excellent place for mum to have been in thank you so much for what you did for her.

Willow house is outstanding all the staff are amazing would not have my father anywhere else they go beyond expectations 👌❤️amazing in everyway it's like. Family not a care home thank you for everything ur all amazing x

My mother was a resident for just over 3 years , wonderful service , very attentive nursing staff , good solid wholesome food , airy ,roomy , lovely garden purpose made for the older person , can you find anything better ...I doubt it ..

My mum lived at Willow House for just over 2 years until she sadly lost her battle with Alzheimer's Disease.The staff were my mum's family and became mine too.They did a truly amazing job caring for mum, keeping her safe and making her smile.i can never thank them enough for the kindness they showed mum and me.They are truly wonderful and i will always be so very grateful.